Poolbots Canada is a Canadian owned small business specializing in high end automatic pool cleaners. We curate the best robotic and automatic pool cleaners and sell them directly to consumers through our online store.
Poolbots Canada is online only. We have two fulfillment centers in Ontario and our main office is located in the Greater Toronto Area.
Poolbots Canada is online only, offering the best brands direct to consumers. We have a highly knowledgeable customer service team ready to answer any questions you might have. Give us a call Monday to Friday from 9AM-5PM EST or send us an email and we’ll bring the store experience to you.
Help is just a call away. We’re a dedicated team of pool experts and we will take the time to help you understand your options and make the best decision for your pool cleaning needs and budget.
We aim to answer every request within 24 hours. We’re a small team and we answer your questions personally with real customer care. If it’s peak season we might be a little behind, we’ll help you out as soon as we can.
Yes. If you find a better price, reach out to our team.
If a product is out of stock give us a call and we can recommend a great alternative or we can let you know when we expect more to come in.
We take visa, mastercard, paypal and Apple Pay
We offer great prices on our open box cleaners. Look out for sales at the end of the season and sign up to be notified of sales and promotions.
All of our automatic and robotic pool cleaners ship free. For orders under $200 shipping fees apply.
For orders under $200 there is a $9.99 flat rate shipping fee within Ontario. Outside Ontario there is a $19.99 flat rate shipping fee. All of our automatic pool cleaners ship free across Canada.
Unfortunately we cannot offer shipping outside of Canada at this time.
We know how important your purchase is and we aim to process your order the next business day. During peak season we may need 2 business days to get your order out.
Once shipped your order should arrive within 2-7 business days depending on your location and carrier. We ship with Canada Post, FedEx, and Canpar.
Yes, you have 30 days to return new and unopened products, unless an item is marked final sale.
We cannot offer free returns at this time. If you’d like to send an item back, you can contact us for a discounted shipping label using our negotiated rates. The cost of shipping will be deducted from your total refund.
Click here to fill our out return form
If something went wrong with your order, reach out to us and we will make it right.
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